Great Deal Samsung BD-C5500 1080p Blu-ray Disc Player
great product… arrived in a timely manner. I have had no problems with this bluray player. It has exceeded my expectations greatly! I love it!
Don’t waste your money – SomeGuyOverThere –
After I got this, I wish I hadn’t. I had to configure the player in order to play DVDs, a feature that should have been set before I opened the box. Worked fine for a few months after that, but then started acting up. The player makes a whining noise while playing many DVDs and BDs, but not all. It also beeps and makes awful noises through the speakers when the disc tray is open. And it started turning subtitles on by itself and the only way I could turn it off is by shutting down the player then opening and closing the disc tray.
Samsung in general has been going down in quality over the past few years. If I were you, I would buy a different brand.
Player has issues Samsung Customer Service HORRIBLE and RUDE – melodious – Falls Church, VA
I have had this product for several months now. Samsung apps are pretty good and Netflix and Vudu work well. I have had problems from time to time with the player being able to play certain discs. Usually a firmware upgrade can fix the problem but if you have any issues and have to call customer service, be ready to get treated VERY BADLY and do not expect actual help or basic courtesy.
I couldn’t play a DVD and tried to do an upgrade (that fixed it the last time I couldn’t play a DVD). I had version 1015.2. When I tried to upgrade, I got the error “model information in upgrade file does not match your player”. I tried repeatedly. I saw online that the latest version is 1015.4. I tried to upgrade via USB but the player wasn’t offering to upgrade. So I called customer service. The rep did not even wait for me to tell her the error before she started telling me I had network issues. When she finally stopped talking long enough for me to tell her the error, she said it meant I had the latest firmware. I told her I didn’t and she actually told me that 1015.2 and 1015.4 were the SAME! She said they fix the same issue and I had the latest version! She said she really couldn’t help me if I only had one DVD that the player couldn’t play. I asked to be transferred to a supervisor who when I started to tell the supervisor the problem she transferred me mid-sentence to another rep. I asked to speak to another supervisor and was on hold for over 30 minutes. While sitting on hold, I finally got the USB upgrade to work. Now my DVD plays. Obviously 1015.2 and 1015.4 are NOT the same.
Finally a supervisor got on the line. I started to tell him about the poor customer service and he interrupted me and said he would put me on hold to find someone to fix my issue. I told him do not put me on hold because I had already fixed my issue. I asked him if he had any concern at all whatsoever about the poor customer service I had received and he put me on hold. The call got disconnected. End of story. Never buying a Samsung product again.
If you have problems with your product. Good luck. Samsung not only will not help you, they will infuriate you and treat you horribly.
Rating : 3.5
Price on Aug 22, 2010 05:45:28 : $179.99
Offer Price : $140.00
Availability : Usually ships in 1-2 business days
Best Deal Today @ Amazon Check Price Now !
Samsung BD-C5500 1080p Blu-ray Disc Player Features
- Slim Design (39mm)
- WiFi Ready(Wireless LAN Adapter not included)
- Internet@TV
- 1 HDMI , 2 USB
- BD-Live (Profile 2.0)
Samsung BD-C5500 1080p Blu-ray Disc Player Overviews
The Samsung BD-C5500 Blu-ray Player offers Internet@TV, which delivers the best of the web, straight to your HDTV, with downloadable widgets and apps like BLOCKBUSTER®, Facebook®, YouTubeTM, TwitterTM, FlickrTM, Pandora and more. You can shop online, share pictures, catch up with friends and connect to a wide range of streaming digital content at the touch of a button. It also has wireless LAN built-in. Add to that AllShareTM, which streams content between DLNA devices and you’ll see how easy it is to play files from your PC. You can even use your telephone through your TV. Image Quality Beyond Imagination Experience true 1080p high definition – the best picture you can get. Crystal-clear detail and cinematic resolution come home, at last. It’s the state of the high definition art. Your favorite movies are reborn in Blu-ray, when you discover what you’ve been missing. The BD-C5500 can also up-convert DVDs to near high definition quality so even your old movies get a renewed lease on life. And we didn’t neglect your ears – high definition extends to the audio spectrum courtesy of Dolby True® HD Technology. Video and Music on Demand BLOCKBUSTERWith BLOCKBUSTER On Demand, you can watch the hottest newly released movies without ever leaving your living room. Rent or buy movies to watch right away on your Internet-connected HDTV or Blu-ray player. Choose from thousands of titles, including new releases and cinema classics, with no monthly fee. NetflixWith the BD-C5500, instant gratification is built right in. Now you can instantly stream over 12,000 movies and TV episodes directly to it, any time you want. All you need is an internet connection (either Wi-Fi or Ethernet) and a Netflix membership package that includes streaming, and you’re ready to go.
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